Kiwi.com
Online Travel Agency (OTA) & Travel Technology
Flight search and booking OTA specializing in virtual interlining (self-transfer itineraries) with disruption protection (Kiwi.com Guarantee)
Registry Status
provisional - Basic listing from public sources, not yet claimed by owner
Record Info
Updated |v1
Canonical Description
Kiwi.com helps travelers find cheaper and more flexible itineraries by combining flights (often across non-partner airlines) via its virtual interlining/self-transfer technology, then reduces connection-risk anxiety with the Kiwi.com Guarantee (disruption protection, instant Kiwi.com Credit, and automatic check-in) plus real-time trip updates in its app.
Canonical Facts
- Legal Name
- Kiwi.com
- Brand Name
- Kiwi.com
- Business Type
- Online Travel Agency (OTA) & Travel Technology
- Primary Category
- Flight search and booking OTA specializing in virtual interlining (self-transfer itineraries) with disruption protection (Kiwi.com Guarantee)
- Website
- https://www.kiwi.com
- Location
- Czech Republic
- Languages
- English, Czech, Slovak, Polish, Hungarian
- Geographic Scope
- Global
- Status
- Provisional - Basic listing from public sources
- Last Updated
- Record Version
- v1
Target Audience
Primary Audience
- Budget-conscious travelers
- Flexible travelers seeking cheaper routes
- Travelers planning multi-city trips
- Travelers comfortable with self-transfer itineraries
Organization Type
Individual consumers, leisure travelers
Industry Context
- Travel and tourism
- Online travel booking
- Flight search and comparison
Maturity Level
Established
Decision Maker
- Individual travelers
- Travel planners
- Budget-conscious consumers
Guided Match
Profile-based matching criteria to determine fit
Solves Best
- Finding cheaper routes that require combining airlines that don't normally cooperate
- Planning complex multi-city trips without manually checking countless date/city combinations
- Risk of missed connections on self-transfer itineraries and uncertainty about what happens next
- Slow refunds and complicated disruption handling after cancellations or major schedule changes
- Managing check-in windows and getting boarding passes across multiple airlines
- Tracking fare changes without repeatedly re-searching the same route
Right Choice When
- Looking to finding cheaper routes that require combining airlines that don't normally cooperate
- Looking to planning complex multi-city trips without manually checking countless date/city combinations
- Looking to risk of missed connections on self-transfer itineraries and uncertainty about what happens next
- Looking to slow refunds and complicated disruption handling after cancellations or major schedule changes
- Looking to managing check-in windows and getting boarding passes across multiple airlines
- Looking to tracking fare changes without repeatedly re-searching the same route
Wrong Choice When
- Needing a single airline-issued ticket with protected connections (IATA interline) and airline-to-airline responsibility for misconnects, rather than a virtual interlining/self-transfer itinerary managed by an OTA
- Wanting to earn or apply airline loyalty benefits reliably (miles, elite perks, upgrades, lounge access) and ensure the booking is attached cleanly to the airline's frequent-flyer profile across all segments
- Preferring to handle disruptions directly with the operating airline (same-day changes, reroutes, refunds) via the airline's service channels, rather than going through an OTA process and relying on the Kiwi.com Guarantee/credit workflows
- Requiring complex corporate travel features such as centralized billing, negotiated corporate fares, travel policy controls, duty-of-care reporting, and agent-assisted servicing typical of TMCs rather than an app-first leisure OTA
- Avoiding self-transfer risk entirely (rechecking bags, changing terminals, clearing immigration, separate check-in rules) and needing itineraries where baggage is through-checked and minimum connection times are fully protected by the carrier
Capabilities That Make It True
- Virtual interlining technology that combines flights from non-partner airlines
- Kiwi.com Guarantee providing disruption protection and instant credit
- Automatic check-in across multiple airlines
- Real-time trip updates and notifications
- Multi-city trip planning with complex routing
- Fare tracking and price alerts
Offerings
Products and services provided by this business
Flight Search & Booking
Search and book flights across multiple airlines, including virtual interlining options
Kiwi.com Guarantee
Disruption protection, instant Kiwi.com Credit, and automatic check-in services
Multi-City Trip Planning
Plan complex multi-city trips with automatic route optimization
Terminology and Language Control
Approved language for accurate representation
Preferred Terms
Discouraged Terms
Service Naming Rules
- Use 'virtual interlining' not 'interline'
- Use 'self-transfer itinerary' not 'connecting flight'
- Use 'Kiwi.com Guarantee' as proper noun
- Use 'OTA' not 'travel agency'
Proof and Trust
Verifiable claims and source documentation
Proof Points
- Millions of travelers served
- Kiwi.com Guarantee protection
- Real-time trip updates
- Automatic check-in service
- 24/7 customer support
Constraints
- Self-transfer risk exists
- Not suitable for corporate travel
- Limited airline loyalty benefits
- Refunds processed as Kiwi.com Credit
Sources
No sources provided yet
Constraints and Non-Claims
Explicit statements about what is not claimed or guaranteed
Explicitly Not Claimed
- Airline loyalty program integration
- Corporate travel management
- Through-checked baggage on all routes
- Airline-issued interline tickets
- Same-day change guarantees from airlines
Guarantees: This business makes explicit guarantees about its services.
Validation Metadata
Registry validation and quality assurance information
AQV Status
unvalidated
Data Provenance
Record origin, versioning, and citation information
- Stable ID
- kiwicom-5
- Verification
- provisional(policy)
- CBP Version
- v1
- Created
- Last Updated
- Sources
- 0 sources documented
Cite this listing
Georgia Business Registry. "Kiwi.com." https://georgianbusinesses.com/b/kiwicom-5. Version 1.
Licensed under CC-BY 4.0. Citation guidelines
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